| Banish Seven Bad Tech Habits |
| You floss daily, rotate your tires regularly, file your taxes on time, and exercise at least twice a week. In other words, you have lots of good habits. But when it comes to technology, well, we need to talk. You know all the icons cluttering your desktop, and the passwords you keep in Notepad, and the half-baked backup you make once a month? Those are the results of bad habits--and they're not the only ones.
03/10/2010
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| Recession Shifts IT Service Management Into Fast Lane |
| The recession has helped convince companies to adapt IT processes to help cut costs and improve service delivery to internal users.
02/25/2010
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| Green IT: CIOs Can Demand Sustainability from Vendors |
| When it comes to greening the supply chain, Pamela Rucker, VP of IT at PSC, demands proof of vendors' environmental claims.
02/23/2010
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| Download Small-Project Delivery Strategy |
| A release management strategy for small projects and enhancements
02/22/2010
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| Learning to Share: Collaboration Requires of Culture of Comfort |
| To build a successful collaborative environment, companies must foster users' trust, address fears of loss of control and embrace open interaction
11/29/2009
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| Olympic Effort |
| Tech rehearsals condition IT operations for the 2010 Vancouver Games.
11/22/2009
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| Download Virtual Desktop Cost-Benefit Analysis |
| Virtualized versus traditional client desktop cost-benefit breakdown
10/26/2009
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| ACS's IT Outsourcing Business Could Get Lost at Xerox |
| IT outsourcing industry analysts raise questions about the future of ACS's IT services business in the aftermath of its acquisition by Xerox.
10/06/2009
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| How to Maintain Security Without Increasing the Operational Load on IT Staff |
| A number of factors are increasing the challenges of keeping networks secure. One source is additional users of varying types - including some with multiple roles - coming onto the network. IT staff finds it must support remote workers, guests, contractors, partners, suppliers - sometimes even competitors - on the LAN and yet still protect sensitive corporate assets.
07/05/2009
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| American Express Inks Outsourcing Deal with HP EDS |
| EDS, an HP company, signs five-year technology services deal with American Express to manage desktop computing environments and voice and data networks.
07/05/2009
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| Download Personnel Matrix Models |
| Adapt this method for managing IT support resources across functional lines
06/23/2009
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| Users Tackle Business Transformation in Parallel Teams |
| Quintiles Transnational CIO Bill Deam engages teams to map and perform business workflows.
06/23/2009
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| How to Write an Information Security Policy |
| An Information Security Policy is the cornerstone of an Information Security Program. It should reflect the organization's objectives for security and the agreed upon management strategy for securing information.
06/15/2009
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| IT Automation Technology Dominates Vegas Conferences |
| Automation isn't new, but with few budget dollars and strapped IT staff, many enterprise network managers are turning to the technology to complete operational tasks and create a more efficient environment.
05/25/2009
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| Expect More From WAN Optimization Than Just Optimization |
| WAN optimization is becoming just an element of larger application-delivery schemes that vendors are approaching quite differently, Interop attendees were told this week
05/19/2009
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