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Business Process ManagementThe well worded adage - what gets measured, gets done certainly applies to business processes. Business Process Management is a discipline, often supported by simple technology. There are many views on how businesses should be measured. Of course, the appropriate measurement depends upon the type of product or service produced. Manufacturing process measurements can involve detailed calculation and measurement tools. In most other types of business, it is not as complicated as many managers are lead to believe. There are potentially only 24 items of data needed to be collected, and by feeding these into a simple reporting tool, such as an Executive Dashboard, business managers can easily identify if, where and by how much a business process is meeting target objectives. Business process management has evolved significantly over the past 15 years, from the basis of TQM, Just-In-Time Control and many other variations. The most evolved methodology is known as Six Sigma. Read more on Quality Management... In its most strategically valuable form, business process management is fully integrated into corporate strategy using tools such as Balanced Scorecard.
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